What is your shipping policy?

2018-02-12T20:54:36+00:00Oct 4th, 2017|

Delivery lead time is between 2-15 working days on all beds, mattresses and furniture that we carry in stock. For EFTs and bank transfers we need to verify that your funds have been deposited in our account before dispatch of

What privacy & confidentiality procedures are followed?

2018-02-12T20:55:49+00:00Oct 4th, 2017|

Best Beds respects your confidentiality. The private information required for processing the orders placed through the e-commerce facility (personal information, delivery address, email address and telephone numbers) will be kept in the strictest confidence and not sold or made known

How do I check on my order?

2017-10-19T17:28:55+00:00Oct 4th, 2017|

We will send you emails to keep you up-to-date on the status of your order and once a courier tracking number has been issued you can track your parcel here Please contact our customer services or call us on 084

What payment options are available?

2017-11-23T11:42:27+00:00Oct 4th, 2017|

You can pay easily and confidently online by : Instant EFT Bank EFT Credit card or MasterPass™ Payment is secure using the PayFast gateway directly from the Best Beds website. (PayFast is 3D secure and a PCI compliant operator for credit

What is the policy regarding returning goods?

2017-11-01T14:09:47+00:00Oct 4th, 2017|

Best Beds takes pride in carrying the highest quality products and trust you customer service excellence that will surpass your highest expectations. Should you be unhappy with your purchase for any reason, feel free to contact our Customer Care or

What is Warranty and Guarantee?

2017-11-01T14:01:57+00:00Oct 4th, 2017|

A warranty serves as an agreement between the customer and manufacturer that promises to replace or repair goods purchased within a specified time period. It is normal for the consumer to contribute to warranty costs, and these costs are worked

Do I need to keep my proof of payment?

2017-11-01T13:59:31+00:00Oct 4th, 2017|

Yes, as the manufacturers will need proof of purchase in order to process any warranty/guarantee claims. Keep your receipt, paperwork and all the labels (if you remove these from the mattress). We suggest you leave all the mattress tags in